Thank you for visiting and shopping at www.bellacasa.uk. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3/5 business days. Orders are not shipped or delivered on weekends or holidays.
**Personalised items are not available for express delivery & these may arrive separately & later than the rest of your order due to the engraving process we will work the deliver these as close to our delivery timescales as possible.**
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via Facebook, email or telephone or your representative.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
3-5 business days
£3.99 or Free over £49
2-3 business days
|Pre-order items||Dispatch times in product descriptions.|
*Personalised items are not available for express delivery*
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours usually, 48 hours during particularly busy/seasonal times of the year.
Customs, Duties and Taxes
Bellacasa.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
bellacasa.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the UK & Republic of Ireland.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.